Kevin Crowe
Jun 12, 2018

Issue making calls to ported mobile to mobile phone number

1 comment

Hello,

 

I have a weird problem. I just set up cell phone service with Sprint and I ported my mobile phone number (not from Ooma) from Verizon to Sprint. I originally had Sprint many years ago but received a good discount for service with Verizon thru a discount program thru work, but switched back to Sprint due to the ever increasing cost of service with Verizon. I am able to make and receive calls on my Sprint phone using my ported phone number. Other people are also able to make calls to me with out any problems to my ported phone number. Odd thing is that if I try to call my cell phone from my home phone which I set up thru Ooma VoIP service, I get a recorded message from Verizon saying "Welcome to Verizon wireless, the number you are calling has been, changed, disconnected or is no longer in service". Does anyone know what is causing this?

 

Please help

 

I didn't find the right solution from the internet.

 

References:

https://www.ooma.com/forums/viewtopic.php?f=9&t=19176

Product Animation Service

 

Thank you

 

 

Brunella Battista
Jun 12, 2018

Hi Kevin,

Hyack Festival is not a provider of phone services. In addition, we don't use Sprint or Verizon therefore we are unable to help. But we do hope you will be able to figure out this issue soon. Good Luck.

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